How can we help?

Go to Admin → Rearrange Products and drag and drop products into your preferred order. To sort by category, open the "Sort by Categories" tab.

Deactivating the plugin will temporarily disable your custom product order. Reactivating restores it. However, deleting/uninstalling the plugin will permanently remove all product rearrangements and they cannot be recovered.

Yes. Enable "All Loops" (it applies your order everywhere products are listed, not only on the shop and category pages) in Admin → Rearrange Products → Settings to apply sorting to shortcodes like [product_category category="my-category-slug"].

Yes. Turn on Stock-Aware Auto Push in Admin → Rearrange Products → Settings and out-of-stock products move after in-stock ones on your store. You can include backorders too, and each category can follow the setting or override it from Sort by Categories. Your saved order doesn't change, so a restocked product goes back to its place on its own.

Yes, with Scheduled Sorting in Pro. Save the sale order as a preset, pick a start and an end date in your store's timezone, and choose what happens at the end: go back to your regular order, or keep the sale order. Your regular order isn't changed while the schedule runs.

Page builder plugins often have their own product query settings that work independently of WooCommerce's default sorting.

To use custom sort order with page builders:

1. Check your page builder's product widget/module for sorting options
2. Look for a "custom order" or "menu order" option in the product display settings
3. If you need help, contact your page builder's support team for guidance on their specific settings

Note: This plugin works seamlessly with standard WooCommerce shop pages, category pages, and WooCommerce shortcodes.

Your product order is stored in a custom database table, completely independent of your theme. Switching themes will not affect your arrangements.

Yes. A 3-day free trial is available on every Pro plan so you can try all Pro features before you pay. You add a card or PayPal when you start the trial, and you are not charged if you cancel before it ends.

Each license works on a set number of WordPress sites. The Single site plan covers 1 site, Growth covers 5 and Agency covers 25. You can move a license from one site to another at any time by deactivating it on the old site first.

Pro renews automatically at the same price, monthly or yearly depending on the billing you picked. You get an email before each yearly renewal. Payments and renewals are handled by Freemius, our payment provider.

Yes. Cancel from your Freemius account and the license stays active until the end of the period you paid for. No further payments are taken.

The Pro features (Smart Sort, Presets, Schedules, Import/Export) stop working and the plugin falls back to the free features. Your saved product order stays exactly as it was, so nothing on your shop pages changes.

Yes. If Pro doesn't work for your store because of a bug, a conflict with your theme or another plugin, or a missing feature you need, contact support within 14 days of paying. If we can't fix it, you get a full refund. See the refund policy for details.

Yes. Go to Admin → Rearrange Products → Account and upgrade your license to 5 or 25 sites from there. If you get stuck, contact support and we will help.